We are open for online orders. See our response to COVID-19.

Warranty

 

 

 

GENERAL WARRANTY INFORMATION


Warranty coverage requires a valid proof of purchase and is restricted to the original purchaser. Depending on the product, warranty terms can range from a limited one-year to a limited lifetime warranty, starting from the original date of purchase. Reference the HyperGear website for warranty details for your specific product.

HyperGear defines "lifetime" as the duration of use of the product under normal circumstances until such time as the product can no longer function for the intended purpose. Over time, products, materials and parts will become worn and may become obsolete or unusable due to advances in technology. HyperGear reserves the right to determine the expected lifetime of its products.

For quality-related warranty claims, items will be repaired or replaced with a refurbished model of equal or similar value when available, otherwise a new item will be sent.

 

 

LIMITED ONE, TWO, THREE YEAR & LIFETIME WARRANTY

HyperGear warrants that all products purchased from an authorized dealer will be free from quality-related defects in material and workmanship when the product is used for the intended purpose under normal conditions for the period stated on each product. This warranty is restricted to the original purchaser with a valid proof of purchase.

This warranty does not apply to damages incurred as a result of wear and tear from normal use over time, accidental damages, improper care, modifications, disassembly or alterations to the product, misuse and abuse, or improper operation.

For quality-related warranty claims, the product will be repaired or replaced with a refurbished model of equal or similar value when available, otherwise a new item will be sent. In no event shall HyperGear be responsible for claims beyond the replacement value of the defective product or in any way shall be liable or responsible for consequential or incidental damages.

 

 

EXCLUSIONS & LIMITATIONS

This warranty does not apply to damages incurred as a result of wear and tear from normal use over time, accidental damages, improper care, modifications, disassembly or alterations to the product, misuse and abuse, or improper operation.

HyperGear expressly disclaims any and all other warranties express or implied, including any warranty of quality or fitness for a particular purpose. Our liability shall be limited to the repair or replacement of the product.

HyperGear shall not be liable for any special, incidental, consequential, punitive, or other damages or penalties for breach of any warranty of any type on any HyperGear product. Warranty coverage does not, under any circumstances, cover damage to person or personal property attached to or used in conjunction with the HyperGear product.

 

 

Questions? Comments?

If you have any questions or would like to submit a warranty claim, please use our Contact Us form or our Returns form and send us an inquiry.


Pinterest HyperGear Twitter HyperGear Pinterest HyperGear Facebook MyHyperGear